Last update: 23 January 2020
Information collected from contact forms
We process and retain information you have freely shared with us through our website. An example is the information you share when filling in a contact form on our website. We process personal data (name, e-mail address and telephone number) collected via contact forms for the purpose of responding to your request. Depending on the situation, the legal basis for processing the aforementioned personal data is the performance of a contract to which the data subject is party, the implementation of measures prior to entry into a contract, or the legitimate interest of the controller. In this particular case, the legitimate interest is the controller’s interest in responding to the requests of the data subject.
If you intend to buy our products, we ask for your name, e-mail address and telephone number in order to fulfil your order and prepare the sale.
Once we have responded to your request and/or completed your order, we may retain your personal data to facilitate further communication with you. The legal basis for processing the aforementioned personal data is our legitimate interest in ensuring prompt communication with our customers and other persons who have shown an interest in our company and products.
Website browsing statistics
Like many other websites, we collect statistics about how visitors use our website. Such statistics are necessary for us to better understand the behaviour of our website visitors and to improve the user experience on our website.
The information saved about website visitors includes, but is not limited to, the following: type and version of web browser; type and operating system of device; IP address; duration of session of website visitor; visited pages; and location of visitor. We anonymise the data collected about visitors and do not link them to any specific person.
We use Google Analytics to analyse the information collected about website visitors.
If you wish, you can prohibit or limit the saving of cookies to your computer. You can also delete all of the cookies that have been saved to your computer. For this purpose, you have to change the privacy settings of your web browser. However, if you prohibit or limit the saving of cookies to your computer, some functionalities might not work.
We use the following cookies on our website:
Google Analytics cookies – we use these cookies to analyse the traffic on our website. We primarily use Google Analytics cookies to analyse whether the visitor is a new or returning visitor, which pages are visited, how long the visitor stays on a page and where visitors come to our website from. This information is important to us so that we can better understand the behaviour of our website visitors and thereby improve the user experience on our website.
In addition, we use Facebook and Google cookies to enable us to provide you with targeted advertisements that you see on Facebook, Instagram and/or Google, and to measure the efficiency of these advertisements.
Who may we share your personal data with?
We do not share, rent, sell or disclose the personal data that we collect through our website under any circumstances bar the following:
- We may disclose information that we collect about you to our contractual service providers if this enables these parties to provide us with business, professional or technical support.
- We may also disclose to third parties anonymous information that we collect through our website. For example, we may disclose the number of visitors to our website or other statistical information.
Safety and security
In order for us to ensure the security of the personal data you share with us through the contact forms on our website, we use technology that encrypts the information collected from the completed forms. Furthermore, we use additional measures to protect your personal data from unauthorised disclosure.
Your rights and how you can exercise them
In accordance with the rights listed in the General Data Protection Regulation, you have the following rights:
- right of access to your personal data;
- right to the rectification of your personal data;
- right to the erasure of your personal data;
- right to the restriction of the processing of your personal data;
- right to object to the processing of your personal data;
- right to the portability of your personal data;
- if your personal data are processed with your consent, you have the right to withdraw your consent.
If you wish to exercise the aforementioned rights, please contact us by e-mailing firstname.lastname@example.org.
If you believe that your privacy has been breached, please contact us at the e-mail address above. You also have the right to lodge a complaint with the data protection supervisory authority in your country of permanent residence. The relevant authority in Estonia is the Estonian Data Protection Inspectorate.